MetaSource Mortgage Blog

Join MetaSource at NCSHA 2019

Monday, September 30, 2019

Join MetaSource at NCSHA 2019

State Housing Finance Agencies (HFAs) play a critical role in the path to home ownership for millions of families across the country, with more than $450 billion in financing delivered for the purchase, development and renovation of houses and apartments for low and middle-income families and individuals.

When HFA executive directors, staff and industry partners gather in Boston Oct. 19-22 for the 2019 National Council of State Housing Agencies Annual Conference and Showplace, the agenda will cover a broad array of topics and best practices designed to further that mission within an evolving economic, political and technological landscape.

Cost-Effective Solutions that Help HFAs Do More

At MetaSource, our team members have been providing expertise and solutions to the affordable housing marketplace for decades, and we have a constantly evolving array of products and services that help housing agencies streamline the work they do with solutions for cost-effective outsourcing and automation.


Join MetaSource at the MBA National Mortgage Servicing Conference

Wednesday, February 13, 2019

Join MetaSource at MBA National Mortgage Servicing Conference

When thousands of mortgage servicers gather in Orlando later this month for the MBA National Mortgage Servicing Conference & Expo, they will tackle challenges ranging from economic conditions to weather.

The event in Orlando, Feb. 25-28, will include workshops and sessions on things like state mortgage servicing rules and borrower retention.

Servicers continue to face compliance pressures as state regulators are eager to step in wherever federal compliance may be easing.

Managing costs is also a perennial challenge, as both compliance and competitive pressures exacerbate the effect of inefficiencies.


Loan Boarding Unclogged

Wednesday, September 12, 2018

Loan Boarding Unclogged in 3 Easy Steps

When you take in hundreds or even thousands of new loans each month from originations, MSR acquisitions, or portfolio transfers, there is no such thing as a "little" discrepancy. Mismatches between mortgage data and the information in the loan file can create delays, add costs and prolong research cycles.

Even performing due diligence or QC on a sample will not identify all of the issues.

So how do you efficiently manage the intake of multiples files that can contain between 500 and 1,500 pages per file without letting discrepancies stall the process?

You could try to hire your way out, bringing on an army of quality control specialists to comb through your documents with sharp red pencils, but...


Learn about Servicing QC at The National Mortgage Servicing Conference 2018

Sunday, February 04, 2018

If you're attending the upcoming National Mortgage Servicing conference, be sure to visit MetaSource at the National Mortgage Servicing Conference & Expo 2018 in booth #618. You will learn about new servicing quality control (QC) requirements, our QC services and a host of other solutions we offer to mortgage servicers.

Learn about Servicing QC at The National Mortgage Servicing Conference 2018


Top 15 Mortgage QC Findings for 2017

Thursday, February 01, 2018

With 2017 behind us, here is a look back at the top 15 mortgage quality control issues based on tens of thousands of post-close QC audits that we performed over the past year.

In their second full year of adjusting to the Consumer Financial Protection Bureau's (CFPB) enhanced disclosure requirements, lenders managed a better track record of compliance. Only six of the top 15 findings were related to the TILA-RESPA Integrated Disclosures (TRID) rule, down from 12 of 15 in 2016, the first full year of the rule's implementation.

Even so, the results suggest that lenders are still in the learning curve as TRID defects accounted for the top six findings on the list.


Servicing Management Features Cover Story from MetaSource Mortgage

Friday, July 14, 2017

Servicing Management Features Cover Story from MetaSource Mortgage

The June issue of Servicing Management features the article Best Practices for Mortgage Boarding, Workflow Automation and Document Management written by Ruth Lee, our Sr. Director of Mortgage Services. Below is an excerpt of the article. Let us know if we can help you with any of the topics discussed.

Article Excerpt

A best practice is a process generally accepted as achieving superior results to alternatives. The key to that sentence is "results," which are subjective depending on your goals. Because the scope of the data and documents relied upon by servicers has blossomed in the last decade into a manually improbable challenge and the margin for error is thin, those goals today are primarily focused on proving compliance. However, business is business, and best practices have to meet the practicality test when weighed against many factors, to include sustainability and cost-effectiveness.


How to Ease MERS QA & Other Servicing Headaches: Join MetaSource at the MERS 2017 User Conference

Tuesday, May 30, 2017

How to Ease MERS QA & Other Servicing Headaches: Join MetaSource at the MERS 2017 User Conference 

Join us at the Reston Hyatt from June 8-9 to learn the latest about MERS QA and mortgage QC outsourcing services and technology. You will learn about our full suite of MERS quality assurance (QA) auditing services, the latest in servicing quality control (QC) as well as our new lien release service.

Be MERS Audit-Ready All Year Long

MERS QA compliance changes create significant challenges to servicing and sub-servicing members. That is why we've developed a full suite of MERS QA services and technology. These solutions are designed to help every MERS Member become "MERS audit-ready all year long" with impeccable data standards and industry best practices related to the assignment of residential real estate mortgages.


Join Us at the MBA National Mortgage Servicing Conference 2017

Monday, January 16, 2017

Join Us at the MBA National Mortgage Servicing Conference 2017

MetaSource Mortgage will once again exhibit at MBA's National Mortgage Servicing Conference & Expo 2017.

Come and see us in booth #1012 to learn about the latest in CFPB servicing QC requirements, loan boarding automation, outsourcing lien release, MERS quality assurance, and servicing quality control (QC) audits.


CFPB: 9 New Rules for Mortgage Servicers

Friday, December 02, 2016

CFPB: 5 New Rules for Mortgage Servicers

The Consumer Financial Protection Bureau (CFPB) recently issued a final rule for mortgage servicers. The intention is to protect struggling borrowers, surviving family members and borrowers in bankruptcy from the threat of a swift foreclosure. The new rule also protects homeowners when their mortgage is transferred to another servicer.

The following is an overview of the 9 new CFPB servicer requirements.


New Whitepaper: Mortgage Servicing Workflow Best Practices

Friday, July 22, 2016

New Whitepaper: Post-Close Mortgage QC Best Practices

In a recent National Mortgage News survey, the three pain points most often identified by servicing executives as highly challenging include the following:

  1. Moving mortgage data from loan origination to servicing systems (21%)
  2. Archiving and auditing for compliance and customer contact (20%)
  3. On-boarding new loans or acquired portfolios (17%)

Whitepaper Highlights

Our whitepaper, Mortgage Servicing, Boarding, Workflow & Document Management Best Practices, discusses a series of best practices that resolve the three issues above. They include:

  • Mortgage boarding automation, including automated document classification, OCR, the business case for automation, and the processes required
  • Smart mortgage document management, covering instant searchability, workflow automation, automated retention scheduling, auditor self-service, the cloud, and using the system to automation back-office process like AP and HR
  • Mortgage quality control (QC), including pre-purchase reviews and servicing QC audits

Request more information here
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