Prepare for the Future of Mortgage with a Digital Mailroom
2020 has been an unpredictable, troublesome year for most. But despite all of the struggles, 2020 has still driven positive change for the mortgage industry. Due to the impacts of COVID-19, the industry made the stride to adopt more digital tools, more automated processes, and, ultimately, more forward-thinking mindsets. However, many mortgage companies are still struggling to fully go digital because they still maintain manual mailroom processes.
Traditional mailroom management is slow and error-prone. Not to mention, it entails piles of paper and onsite employees—two resources that aren’t exactly favored since the pandemic hit.
According to a recent Gartner poll, 30% of employees worked at least partially remotely before COVID-19. The poll results conclude that this number will increase by 18% after the pandemic subsides, meaning nearly half of today’s workforce will be working from home at least a portion of the time. So, going into the office to sort through mounds of mail that needs to get to offsite employees in a timely manner isn’t an ideal scenario for upcoming years.
A future that includes primarily remote-working employees is a future that relies on digitization. It’s a future where manual mailroom processes are products of the past—even for mortgage companies.
So, how can a mortgage company with a traditional, manual mailroom stop living in the past and start preparing for the future? That’s easy: adopt a digital mailroom.
What is a Digital Mailroom?
In simple terms, a digital mailroom is a new and improved alternative to a traditional, onsite mailroom. A digital mailroom solution eliminates your need to maintain a full, onsite mailroom staff. Instead of employees going into the office every day to spend hours sorting through pieces of mail, your team can quickly send and receive documents virtually. Little-to-no human intervention is required. The best solutions even come equipped with smart repositories that provide you with the secure storage you need to meet compliance standards.
How Can I Learn More about Virtual Mailroom Solutions?
With a digital mailbox, your company can prevail in the mortgage industry post-COVID-19. Between faster processing, reduced overhead costs, and advanced workflow features that improve compliance, such a solution can give your organization the upgrade you need to find future success.
With that being said, there’s a strong chance that you want to learn more about what a virtual mailroom service can offer your organization. Luckily, our latest whitepaper, Prepare for the Future of Mortgage with a Digital Mailroom, answers some of the most commonly asked questions:
• What is a digital mailroom and how does it work?
• Why does my mortgage company need a digital mailroom?
• What are the benefits of a digital mailroom?
• How can I implement a digital mailroom successfully?
This whitepaper will walk you through everything you need to know about mailroom automation and how it pertains to organizations in the mortgage industry.